For items not manufactured by PDS, see the individual manufacturer’s warranty policy. Do not hesitate to call or email any warranty questions for any products sold by PDS.
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KTA systems have a five year limited warranty. Properly installed systems have all repairs and claims covered 100% for the first 90 days. After 90 days, a shipping charge may apply (in order to get parts of the system to PDS for repairs). After three years, a labor fee of $45 may be attributed at the discretion of the PDS team. In 2018, PDS had warranty claims on less than 1.5% of all systems.
KTA systems may come with a piece of pink or blue foam to measure the holes in the wall to hang the power supply box. This foam is to BE DISCARDED after measurements are complete. It is not meant to be a permanent part of the system.
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