New Materials: Materials or equipment–excluding Radon Fans–may be returned to Professional Discount Supply provided they are returned within 30 days of purchase, and are in good resale condition. Credit for the returned merchandise will be provided either by refund (charge card credit) at purchase price – less a restocking charge of 15%, or by the issuance of a credit towards future purchases equal to 100% of the purchase price. The method of credit is determined by customer preference.
Defective materials (excluding radon fans): Materials deemed to be defective due to circumstances other than freight damage will be refunded at a value of 100% of purchase price. Claims against damage due to shipping are to be handled through the shipping carrier. Please inspect all merchandise as soon as it is received.
Warranty Claims: Claims against defects that occur during the use of a product and after 30 days from date of purchase of the product, should be dealt with through the individual manufacturer’s warranty programs.
Return Procedure: Prior to returning any merchandise call for a Return Materials Authorization. Returns should be shipped freight-prepaid, unless previous arrangements have been made.
Please note that Radon PDS holds all information we receive in the strictest confidence. We do NOT sell or distribute any customers information to any outside source. All information is for internal use only
Collection Of Information:
Our Web server automatically recognizes the visitor’s domain name (not the e-mail address) and records the visitor’s browser and platform type (e.g., Netscape browser on a Microsoft platform).
E-mail Addresses When a visitor gives us their e-mail address, or sends us e-mail correspondence, we retain their e-mail address. We do not share our e-mail lists with third parties for marketing purposes. We use e-mail addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your e-mail address to share information about RadonPDS. Our products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time.
Telephone Numbers Visitors who give us their telephone numbers online will receive telephone contact from one of our representatives regarding requests they have placed online.